close
Need some Help? 
Search our FAQ's or get in touch
Go
Most frequently asked questions
What type of dealers will I be dealing with?
We only work with likeminded customer-focused main dealers, franchise dealers and leading supermarkets who are well-known for giving excellent customer service. We will also measure your feedback to make sure we all did a great job in looking after you.

What kind of cars will I be able to buy?

Anything from a Ford to a Ferrari. You will find thousands of cars that start from £99 per month plus your part exchange’s equity, going right up to the most expensive Bentleys and Range Rovers costing over £2,000 a month. The choice is all yours and you can reduce your payments if you like.


Why is it better to part exchange instead of selling my car online?
You are in effect selling your car online, it’s just that we take it from you at the same price that We Want Any Car offer you for it. They are our partners and we are able to use their price within your deal. This means you can stay in your car right until you swap and therefore, you will not need to pay for expensive car hire, public transport, taxis or beg for a lift from your family and friends

When do you tell me who the supplying dealer is?
We inform you who the selling dealer is once you place your order and we liaise on your behalf even up to the point of your collection date.

Do you charge for managing the dealer process for us?
No, this is all part of the Click & Collect service. Payment Swap is 100% free to use.

What happens to my Part Exchange? 
Within 3 days of your order, you must take your car along to your local WWAC inspection location. This is all part of your online order including their address, postcode, booking calendar and what items to take. After it has been inspected, simply drive back home and then drop your car in at the supplying dealer on the date of your collection.

Do I actually own my new car?

This depends on what type of Finance you decide to go with. 

If you opt for a Hire Purchase (HP) then once you have make the last payment, you will take ownership at the end of your term.

If you decide to go for a Personal Contract Purchase (PCP) then you don't have to commit to buying the car at the outset. Choosing to pay for your vehicle this way often means you can drive a newer, high specification vehicle for a lower monthly payment.  You simply pay monthly for the term and you have three options at the end of the agreement.  One of which is, you can buy the car at the end of the agreement once you have paid the final payment otherwise known as the balloon payment or guaranteed value for the vehicle.  You can also use the equity and use this as a deposit when you swap into another car or simply hand the car back and choose another newer car from Payment Swap. 

Please see our videos and explanations here: https://www.paymentswap.co.uk/online-finance



Don't see your question listed?
 Get in touch
Send us an email and we’ll get back in touch as soon as we can.
Give us a call
Our UK based support team are available 8:30 -18:30 (Mon to Fri) and 10:00-16:00 (Sat - Sun)
Live Chat with us
Our Live Chat specialists can usually answer any queries you may have. 
Click here to see your activities