Our Process Explained
Swap your Car Online with no hassle
Choose how long you’d like to pay over and customise your finance. Pay our one-time £99 Admin Fee and complete your application from the comfort of your own home. Remember, if we cannot approve your finance or if the car you order is sold, we will refund the £99 in full, guaranteed.
We'll process your finance application, get your new car prepped and contact you if we need anything additional info. At this stage you can sit back and relax!
Drive to the Dealership where your new car is based - swap keys - and drive away. You leave your old car with the Dealer. Easy! No haggling and no hassle. If you'd like to take a test drive beforehand then by all means do so.
If you have any problems then we're here for you. We operate a dedicated UK support team so get in touch, or check out our help pages.
The great news is we'll let you know when you can swap again and tell you about any improvements to your service.
About our £99 Admin Fee Price Promise!
What’s includedOur one-time Admin Fee covers absolutely everything we do – from managing your finance to arranging collection from the Dealer – you don’t have to lift a finger!
Managing your order from A to Z including:
Fully refundableRelax, if we cannot approve your finance or the vehicle is unavailable, your £99 is refunded in full – guaranteed! Another great reason to use Payment Swap, same payment, newer car!
Allow up to 10 working days for refund