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Payment Swap relies upon the data and information supplied by the selling dealer being accurate and cannot be held responsible for any errors or omissions on their part.
Drive Vauxhall is the name for Used Cars and are located throughout England - from Bristol, to Leicester, to Sundserland - you will find a great team offering a friendly service and make your Payment Swap experience a memorable one!
Allow up to 10 working days for refund
When we will refund your admin fee
In the event where a customer cannot take delivery because their finance application was unsuccessful, or the vehicle ordered (or a similar model at our discretion) could not be supplied, then the full admin fee will be refunded to the same bank account within 10 working days.
To claim, customers must email firstname.lastname@example.org within 30 days of order and request their refund. Claims will not be paid after this deadline.
When we won’t refund your admin fee
(1) Providing false or misleading financial or personal information
(2) Applying for credit when your credit history is poor and have knowingly been declined in the last three months
(3) Providing false or misleading PX vehicle information including its condition, its specification, the number of owners, not providing a valid MOT, its service history or its mileage
(4) Failing to respond to, or delaying giving a response to ourselves or our dealer partners, which may result in the failure for us to provide finance or the vehicle itself
(5) Cancellations for any reason whatsoever.
Please note: the Payment Swap Admin Fee is not linked to a finance agreement and therefore, this does not affect your other statutory rights.