Reviews

We're extremely proud of our 5 star customer reviews on Trustpilot

We’re really proud of our reviews and we try and work hard for each and every customer to make sure they have a positive experience swapping their car with Payment Swap. Read some of our customer reviews below

Some of our recent Customer Reviews

Allan
April 2021
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I applied for a larger version of my car having only purchased in October last year. I thought it would likely be impossible to swap to the newer car. Payment swap introduced me to quality dealer/lender who made it happen. Likely turn around would have been 5-7 days but the original car I went for had already gone. The new vehicle was not actually in the dealership so the process took around 2 weeks. Only had the car a few hours but I am pleased with it. Very happy
Yasmin
Jan 2021
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I had only had my car for a couple of years but after having a baby the car was too small, it was no longer practical and was causing a massive amount of stress for my family. I had been to two dealerships before trying Payment Swap and no one could help. We was preparing to take a hit on our finance's to purchase another car. I came across payment swap whilst doing an online search and it has been a life saver. We now get to have the family car we really needed. I honestly can not thank Nigel enough for sorting it all out for us, car rides and family holidays are about to become so much easier! Will 100% recommend to other people i know in similar situations.
Ionna
Sept 2020
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A really quick and easy process. Found the exact car I wanted and the website just let me swap my current car that I had only bought in January for a much lower mileage one for similar payment. Buying online saved me all the time visiting car dealerships. Will use Payment Swap again.
Mr Ali
June 2020
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Really great company with fantastic service from Tony to Nige. I’m not one to normally write reviews but from my experience in the way I’ve been dealt with particularly from Nige has been amazing!! What’s surprising is the only negative comment I’ve read about this company and that being about “Nige”, whom I think has been brilliant with helping me find a new car! I run my own business which is customer service based and if I could, I’d ask Nige to supervise my staff also to ensure my customers get the best service possible as I did from this company. I find it shocking to see such rubbish written about a person that is ever so friendly and professional in making sure that I found a car that I really liked and to do any sort of justice I felt like I had to make my opinion known also. This company is highly recommended!! Thank you so much for all of your help Payment Swap in getting the right car for me. I wish you all the very best in the future, keep up the great work!
Kas
March 2020
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Really happy with the service I had from the team of Payment Swap, Never thought the staff at payment swap will make the process so easy. From Liam to Nige all were very supportive and made it very easy and quick for me. Thank you very much guys.
Bobby
Jan 2020
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One of the best car companies ever ! Payment swap was truly legendary and fantastic for me, I had a car I already had on finance and within few months of owning this car (Ford s max diesel) has spent over £800 ! So after thinking about refinancing I found payment swap and all I can say is wow ! So simple and easy to use, just put in your details and what you owe on your car and then go hunting for a new car, it’s truly that easy - exactly what the car industry needs more often, good people who go out there way to help and not try to sell you any rubbish or not understand what they are selling. Within 5 days I have picked a car, finance had been sorted and be collecting it ASAP ! I’m truly over the moon. Now you may read this review and think it’s too good to be true or I’ve been told to write such a great review but trust me I’m a honest man with a family and just when I felt stuck in a car that gave me nothing but grief, payment swap have truly saved me and I can thank them enough for there kindness their respect and support and for a fantastic deal on my new car ! So don’t think about doing it just do it and you won’t be disappointed and be smiling as much as I am now !
Miles
Jan 2020
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So I contacted Paymentswap not even a week ago and I’m collecting my new car tomorrow! Nige has been fantastic throughout the process really knows what he’s talking about . Can not recommend enough my mums even now looking cause of how easy the change has been! Many thanks Nige really have appreciated the cracking service you have provided! Miles
Ashley
Jan 2020
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Payment Swap® Have been absolutely perfect! Helped me find my next car with ease and to suit my budget, took the hassle off me with my old car and the negative equity. Been smooth transaction with the dealership!! Thanks to all the team
Donna
Jan 2020
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Wow !! So happy I found Payment Swap. Found myself paying for a vehicle I can no longer use and only 11 months into my finance agreement. Nigel took all of the hassle out of me having to source a new car, he found me the car I wanted and a deal I feel comfortable with. His honesty and offering of expert advice is nice to hear especially when making a new car purchase. Looking forward to picking my new vehicle up.
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